Policies

RATES

All tutoring is by appointment only and conducted at the North Avenue Education office or via online tutoring platforms. Fees vary based seniority of tutor and length of program. Please contact us directly for more information.

CANCELLATIONS

Cancellation of scheduled sessions must be received with at least 24-hour notice. Timely cancellations may be tendered via email or phone to Student Services. Late cancellations and “no-shows” will result in forfeiture of full payment for the session. In cases of illness, please take precautions if you fear that you or your student may not be well enough to attend a scheduled session by rescheduling in advance.

GUARANTEES

North Avenue does not offer a guarantee on score increases or any other quantifiable academic improvement. Ultimately, performance on standardized tests and coursework is up to the student. However, we do guarantee respectful, compassionate conduct and a professional experience for each client.

REFERRALS

For each referral who signs up for tutoring, the referring client receives a small gift such as an American Express or Powell’s Books gift card. Read what others say about us.

HOMEWORK

Practice is often the surest path toward improvement on a given task. Our tutors recognize that students juggle test prep with regular coursework, extracurricular activities, and a full social life to boot. Yet we will still assign homework each week. Please ensure your student completes his or her homework in a timely manner.

PRIVACY

North Avenue protects all parent and student personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use, or modification. We do, however, reserve the right to release non-personally identifiable information collected in aggregate.